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  • Okay so this was my favorite nail place. But I really don't suggest coming here unless you can get Henry or Ken because the girl who did my nails last time had no idea what she was doing. I have been coming in for SNS for a few months now. And typically I come in with my sns full set of acrylics and they have been doing sns fills. (Clarifying not a new set each time but fills like you would with gel.) which was working fantastic for me and it was so easy I loved it. The sns fills lasted me forever with Ken or Henry as the technician. I went in around a week ago for my typical sns fill and this new girl was my technician and at first I wasn't paying attention to what she was doing and then I noticed she was CLEARLY taking off my nails (which I wanted a fill and said it multiple times.) I asked her if she was doing a fill and she got very uncomfortable and looked at Ken who I assume is the boss and said no she was giving me a new set. Which I didn't want or ask for. She was already half way through taking the nails off so I just let her continue expecting they wouldn't charge me for the girls mistake (they did charge me for the full set i didn't ask for but not the point) she then proceeded to put the new nails on and when she was cutting them they were all sorts of uneven and she was literally cutting my actual thumb with the nail scissors and I had to stop her and say "you are literally cutting my skin right now." Ken came over and quickly cut them for her because she had no idea how to cut them I guess and proceeded to do the powder (which I can see through the color to the nail since she didn't make it thick enough.) this whole process took 2 and a 1/2 hours for reference. She then does the final coat that sets the gel or whatever it does and she kept touching it too soon so she had to redo the coat on a few nails and she touched it again and now my nails are uneven and legit have finger prints in them. I was with my mom and while she was paying she mentioned to Ken I wasn't happy and Ken basically told her you can't do fills with the sns powder and you have to do a new set each time.... which is weird because Ken has given me an sns powder fill numerous times without giving me a new set. And there was no discount. I had to pay for the full set I didn't ask for. I am irritated and will not be returning.
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