Great experience and we didn't even bike!!
We knew we only had less than 2 hours to ride or hike, so we stopped in to check it out.
A gentleman helped us quickly decide to go for the hike instead (and bypassing a rental) at a nearby mountain. He gave us a map, suggested a great route for the time we had and gave us good directions to the trailhead.
It was like "miracle on 34th street" sending us to a different place instead of talking us into a sale!
Great customer service! We will definitely be back when we have the time to ride.