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We received a slick and shiny full-color Grand Opening announcement from Cibo e Vino. Great food photos. Intriguing menu. Famous chef. 10 minutes from home. Saturday night dinner with another couple. BaDaBing!
THE GOOD:
Outstanding waitperson. Superb Chicken Parmigiana.
THE BAD:
Upon arriving, I asked for coffee; they were "out," deeming it cost prohibitive to make a new pot. It was 8:30pm, 30 minutes before their late Happy Hour started--we weren't THAT late--don't people often have a cuppa after a meal?
One of our party requested Arnold Palmer, but they didn't have/were-out-of iced tea too.
Ironically, there seemed no "supply" issues with alcoholic drinks
Two of our party ordered Vodka Penne ("Penne tossed in Homemade Vodka Cream Sauce, Peas, and Prosciutto") which arrived sans Peas and Prosciutto. We alerted our server who returned with The Chef's response: they were "out" of the recipe's ingredients. We let her know we expected, at the very least, a discount on those dishes.
THE UGLY:
After dinner, having received our check, we requested to speak with the manager. When she arrived, we explained A) The "outs"--coffee and tea and peas and prosciutto; B) that a $2 discount on a $17 dish, that should never been served, was a joke; C) We had come as a result of their Grand Opening announcement and were extremely disappointed; and finally, D) We would not be coming back.
Without taking personal responsibility or offering even one solution/option, she said "I'm sorry" and could not have cared less.
DONT WASTE YOUR TIME AND MONEY ON Cibo e Vino.
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