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  • I was really disappointed in SLS. I'm a Vegas local and in my free time frequent the strip properties just to experience what each has to offer. I came into SLS extremely excited and ready to see what there was to offer. I had been to Sahara before it was dismantled and re-formed to current status. Not too impressed with Sahara but really appreciated the nostalgia it offered. On to SLS.... I arrived at 12 noon after booking my room online. Upon arrival I attempted to begin a friendly conversation with the front desk clerk. Wow... That went absolutely no where, and I found myself shelling out an extra $20 to check in 3 hours early. Dude! I'm a freakin local, at least give me an early check in!!! WTF!! I decided to just move forward with an open mind. Went to Foxtail and had a good experience there. Friendly bartenders and all went well. Good job. Fast forward to that night. Ordered room service and laid down to watch some tv. A little over an hour passed and I was freaking starving!! I would understand it taking so long on A Friday or Saturday it this was Wednesday night!! Come on!! So I called and got some rude smart ass comment from the lady on the phone. Okkkkkk... 20 min later my food shows up cold. I never once was rude and still tipped the girl that brought the food. Even though she had the personality of a rock. Every person I passed in the halls and hotel never once said hi or seemed friendly. Employees at every other hotel on the strip have gone out of their way to be helpful. I don't get it. I guess there is a reason that SLS profits are dwindling. Cater to the locals! Do something for us. Treat us right! We can be your biggest advocate. I asked for the summer special for locals that includes the free mini bar. They freakin told me I had to book it in advance under a separate rate! I got a shitty rate anyways and you'd still expect me to pay more for some snacks and alcohol!!?? I could go on for a long time on a few other things, but it's really not worth my time right now. Sorry to be so negative, but I really had some high expectations for this place, and walked away very disappointed.
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