First let me be very clear the five stars are not for this terrible company but for an employee Taylor Wooten. If you find yourself forced to deal with this disgusting company because of the strangle hold they have on Clark County NV and detest having to call their evil corporate call center (where the dregs of society work) then go to this location on Rancho Dr. And ONLY deal with Taylor. Even if you must wait. It's so refreshing to deal with a knowledgeable professional who understand customer service.