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  • I have for the last 3 years taken my work clothes at this location because it's conveniently located for me. I work corporate so I spend roughly $60/ month to have my pants dry cleaned and shirts laundered and ironed. Lately I have been noticing my shirts kept losing color with every visit. I had to get rid of a shirt that I had only worn about 4 times because of the discoloring that looked was from the excessively hot iron plate. All the areas where the iron plate touched turned from a checked black into some grey that looked old. Before I threw the shirt away, I wore it one last time on my way to take the next round of dry cleaning so I could show the workers and ask if something could be done so the rest of my shirts don't suffer the same fate. I found a young female employee. She was kind and nice as always. She then called a male employee who introduced himself as the manager. The female employee made an introduction and stated my concern. The manager just shrugged it off. Seemed like he was dismissing the issue. I did not press. I left after the laundry that I had brought with me. Fast forward to this morning 03/12/2018. I was on my way to work. Had taken with me my usual load for the month. When I take my clothes I never leave my car for pickup or drop offs. Only time was when I wore the messed up shirt and today. At the counter I found the male employee who in October of last year had introduced himself as the manager. As he was receiving my clothes, I said good morning and asked if I could ask for his opinion on something. I raised the concern that my shirts were losing color with every visit which I thought could be from the ironing process. I just got 2 new polo shirts that I have not worn and so was concerned they would start losing color. He looked up at me and told me, un provoked that "maybe you should take yours shirts somewhere else". I was shocked coz I had been very polite in raising my concern. I just looked at him in shock. When he realized what he had told me he started explaining to me how the ironing is done but at that point I could not hear anything else. I collected my clothes and I told him that I understood. I will take my clothes some place else. Not sure why this manger treated me in such a manner especially seeing that I was a regular customer. He had already pulled my account when I asked for his opinion. Now am out shopping for cleaners who treat customers with a little courtesy. If anyone knows "else where" where I can get help, please hit me back. I live in the university area
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