I have been going to this shoe repair for the better part of 10 years. Was recommended to me by the shoe dept. at Neiman Marcus, so expected quality, and it is. They can replace red soles if needed on CL heels, etc. Prices are more than fair, turn around time is quick, work is great. Parking is a bit of a pain being in old town & its cash/check only..so don't go during rush hour & dont bring your credit card to pay. As long as I live in the area, I will bring my shoes here.