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| - Was here for New Year's Eve dinner. Made the reservation through open table. It was a nice and easy process. Ambience was casual; I like that they decorated the restaurant with balloons and props to make it festive for their diners. I love the open kitchen feel.
We were greeted and seated right away as soon as we walked in. Our server was friendly and polite. He also explained the menu to us since it was our first time.
After looking at the menu and food pictures from yelp reviews, we decided to order a house salad, sizzling mushroom pan, prime rib steak dinner, and ribeye steak dinner with mushroom cabernet sauce. Food arrived pretty quickly after our order was placed. We thought the overall quality of food was just 'ok'. We felt that the steak didn't have enough taste by itself without dipping into the sauce and mind you, the sauce wasn't even the best tasting. Ribeye steak was more chewy than other places I've tried. It's too chewy for my liking. I like the marble and tender texture when it comes to ribeye and honestly, I am a ribeye steak girl - 14oz or nothing baby (even though portion size is ridiculous for a tiny girl like me)!
When taking our finished plates away, our server mishandled a dish resulting in a total mess on the ground. We were disappointed in how the situation was handled because first off, our server did not directly apologized to us. Secondly, the mess was on the ground for what I feel was a long time and third, they did a poor job in cleaning as there was still residues smeared around (if someone walked by and wasn't paying attention, they may result in slipping or ruining their shoes). After all that had happened, our server disappeared and took forever to come back to offer us a dessert menu.
Overall, it just wasn't a pleasant experience to have me return in the future.
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