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  • I stoped by here last week to register a car from NM. After going through first stage for the lady to check my paperwork I was given a go ahead and was asked to go to line "B". After spending an hour and 15 min of waiting I was told that I was missing a signature, although I was upset that I should have been told that when they checked my paper work at front desk I understood the policy and left. I sent the paper work to NM and have my dad to sign the form. Today I return to this office at 4:40. There was NO ONE on the line, I walked to the clerk, I was asked if I had a number, I told her that I didn't, she then told me that she couldn't help me, I was shocked that even though she could have helped me she didn't because I didn't have a number. I asked to speak with branch MGR, a very nice gentleman by the name of David responded just to tell me that he could not help me since I didn't have a number, I could not believe that a small piece a paper would have made the difference to help me or not. Let me remind you that there was NO one behind me not waiting with number. I've filed a complaint with their next level of supervisor. Our tax money pays for these offices their customer service needs a major attention. Yelp reviews support the poor service.
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