Disappointing. I have been to 2 other locations during their opening phases and did not feel any growing pains like I did with this location. The staff is clueless and I'm not sure they really want to be enlightened. I had ordered 1/2 sandwich and 1/2 salad for lunch, to go $9.00. They had placed the hot sandwich in a box next to the cold salad. The salad was not cold anymore and the bread in the sandwich was soggy. I was so looking forward to this location being close to my work but after today I really don't think I will be back there....