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| - Went to Jinya on opening night and I've been waiting to come here since they've been renovating.
When we first arrived, there was a long line of customers waiting for a table- which is expected on opening night. My main issue with this, is that the staff do not know what they were doing. The front of house staff had to double check with the owner (I assume) which causes confusion and extra waiting time for customers. Once we were seated by the ramen bar, we had clear view of the kitchen. Within 30 secs, a server came over to get our drink orders. Which would be awesome, instead, he basically told us to order right away because there was a big line of customers and we should eat as quickly as we can and get out or he couldn't get us our food. I was shocked that he would even mention being accommodating to other customers when I've barely been in my chair for 5 minutes. I literally just hung up my coat on the back of my chair.
Anyhow, I was hungry so we made a swift decision on what to get. I got the Sprouting Up Ramen (keep in mind, I hadn't even looked at the menu for very long, I just got the first thing on there.), it was a standard bowl of ramen, nothing to write home about. It was an odd but surprising pairing with Brussels sprouts on the top. The noodles themselves was cooked perfectly chewy. I could however, see inside the kitchen from the ramen bar, and watch the chefs unpack packets of pre-made noodles. There was a trolley of cardboard box with packets upon packets of uncooked noodles. It's now about 4 hours from finishing my meal and no amount of drinks could help me get rid of the bitter taste in my mouth -- a big red flag telling me there's MSG in the broth. We also ordered the Tonkotsu Spicy Ramen and Tokyo Curry Rice. They were okay, but very mediocre.
When we finished our meal, we asked for the bill and the guy comes over with the check and the debit machine. Halfway through processing our transaction, he tells us to get up and go to the till at the door (where there are a ton of people waiting for a table) so he doesn't waste time helping to pay for our mediocre meal. The service was horrendous, even for opening night. The food was average and definitely pale when compared to all the other Japanese restaurants in Calgary. I still can't believe the level of terrible service we received. Needless to say, I will not be returning to this restaurant nor will I recommend it to anyone.
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