Although my cake was absolutely phenomenal, decorations phenomenal flavor phenomenal I am giving a one star because of attitude.
When I came in to order a cake 10 days before I needed it, it seemed as though the woman was so rude "oh we can't do a cut out, we can't do this, we can't do that!" The woman was rude and smug as if I wasn't going to order something big enough or expensive enough for it to be worth her time. Finally I said "I'm here to order a cake . I have money what can you make me? "
An older woman stepped in and took over and was very nice made the order happen. Instead of yelping then I figure maybe that was a fluke thing and I'll let it go.
When I cut came to pick the cake up everyone was talking amongst themselves, nobody wanted to help me, even though I had a number and a prepaid cake. Super frustrating. Finally a younger woman looks at me and says oh did you need something? No I just like to sand and a cake shop for no reason.
At the end of the day the quality of cake and decoration and their ability is wonderful but their attitude will drive me to another bakery.