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| - This place will leave you unphogettable, whether it be good or bad.
I have visited this place 4 times now.
First trip: with my wife and daughter.
Food was good, egg rolls good, then main course. It took 20 minutes for then to bring us 1 pho (for my wife), and 1 rice vermicelli with pork (only dish I ever eat).
My dish was good, and seemed like the portion was big, until my pork disappeared and the only thing left was lettuce. I think they included a small head of lettuce, little bit of noodles, and a tiny amount of meat.
Second trip: by myself since my wife delivered our second baby girl, and I wanted to surprise her with comfort food.
Ordered a chicken Pho, and kids chicken Pho (for my daughter) to go.
Server girl tells me that they do not make kids pho to go. Now I'm mad, but don't want to make a scene. I ask if I can get a side of noodles to go, in which she says "yes". I ask if I can get a small side of pho soup to go, in which she says "yes". Chicken? "yes"
I'm thinking WTF is different from child's pho than what I ordered?
Took my order and left no tip due to her stupidity!
Third trip: with my wife, mom, and our now two daughters.
Pretty much same order as first trip, but my mom ordered same as me.
My wife, being Vietnamese didn't learn English until her late teens, always orders in Vietnamese (hey we are in a Vietnamese restaurant right?). I guess either the server we had didn't know Vietnamese, or was of a different nationality because no matter what my wife said, she ignored my wife and kept asking "what number?"
Again my food (and my moms) was pretty much a whole head of lettuce, little noodles, and little meat.
Fourth trip: with my wife, our two daughters, my mom, and my moms husband.
Almost same order as last time, but I ordered rice vermecilli with beef, my mom and my wife order it with pork, and my step father orders pho.
All of our food comes out, and again a whole head of lettuce, bla bla bla.
But wait, my wife's food is not here, and the server is at the othe side of the place laughing and chatting with friends. Everyone is pretty much finished, and still no food for my wife. I go get the server and tell her that my wife didn't get her food. She comes over and tells my wife that she is not sure what happened. She goes to the kitchen, then comes back and says she forgot to order it for us, but put it in now. My wife tells her "okay, please remember it needs to be Pork.
A little bit later the server brings her rice vermecilli with beef.
My wife tells her "I ordered Pork, and I reminded you that it was pork".
The server tells my wife "no, you order beef. I heard you say beef".
Then almost at the same time, my mom and I tell her very loudly "I ORDERED BEEF, AND IT WAS OVER 30 MINUTES AGO!!!".
So now the server is just standing there mumbling something, but does not offer to fix it or anything, she just keeps standing there.
So my mom says she will eat the beef, and we will take the rest home and add pork to it for my wife.
As I dump it into a to go box, my wife says "wow, that must be a whole head of lettuce there". Finally I was not the only one to notice.
My mom offered to pay, and as we were walking out, the owner says "do you want me to replace meat with pork?"
Even though the food was descent tasting, we will never go back there again after those repeated experiences.
Their horrible service deffinately makes them unphogettable, but in a bad way.
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