Went on a Saturday evening, place wasn't packed but getting there. Service was extremely slow and not due to being busy, but due to the fact the waiters were just standing around chatting. My husband and i overheard the table beside us complaining at how long it was taking. No one came over to explain. After an hour and us giving some attitude to the waiter, the condescending manager came over to explain there was an "issue" in the kitchen... If that was the case they could have explained that much sooner. We also noticed a couple walk out due to the slow service. The food came out and absolutely not worth the wait. Over TWO hours later, at the end of our meal, the manager offered to give us a free glass of champagne, to which we declined. He kept offering free stuff, not worth it. Eventually he gave us a mediocre discount... Horrible experience. It may be nicely decorated, but management, wait staff and quality of food isn't worth it.