The owners are a sweet married couple who took amazing care of us. Shannon, the wife, helped us in our ring decision. She wasn't "salesy" and was very down to earth. Troy, the husband, works in the back doing the actual ring designing and jewelery creating. He came out of the back and answered questions we had and even went so far as to take a strip of gold and engraved different finishes on it that we were interested in. AMAZING SERVICE and VERY KNOWLEDGEABLE people. What I liked most is how honest they were.