Today certainly validated my decision to close all my accounts with Wells Fargo. Elisabeth was of no help when i simply wanted to make an update to the auto draft I had on my IRA. First she told me she couldn't do it then after I told her I had updated it with a form in a branch before she called in for help and they would send her the form. After waiting for 10 minutes and still nothing I left. Additionally what happened to a professional dress for a banker. Jeans, tennis shoes and a football jersey is not it.