I just went to this place on Friday to get what I thought a hydrating facial, like 100 facials I've had before. I got Stephanie and it was the WORST facial I ever had. First, she jus started putting wax on me without saying anything and I had to stop her telling her I burn then she stopped. Then she did a microdermabrasion treatment on me, something I did not ask for again and since I never had one done i asked her about it twice during the procedure and she simply replied it was very gentle. She even did it on my neck. She did not even ask me about my skin and didn't explain what could happen after the treatment. She doesn't know anything about my skin and to do such an invasive treatment is not professional in my mind. Needless to say, my face and neck that night and next 2 days was sooooo bright red and swollen and very sensitive it was horrible!! I think she over exfoliated me, she did it too long! I planned to go hiking the next day and because of this facial I had to stay home all weekend! I normally never write a negative comment but feel nobody should have to go through this! However, I have to say Christie at the salon was very nice and soooo helpful. She was awesome, when i went back to ask them for something to help my face, she listened to me and Ellen called me later to see how I was doing and told me Christie said to give me her cell number to let her know if I needed anything and I did because on the second day my face was worst! The salon was closed on Sunday and she offered to meet me at the salon to look at my face. She and Ellen came and helped me out tremendously. Christie even texted and called the physician they work with which helped a lot. If you do go here, my suggestion is to ask for Christie, she is awesome! and be very careful if you happen to get Stephanie!