I have to start by saying the staff is excellent. I arrived from San Diego and my room wasn't ready, no big deal to me. The front desk staff was supper helpfull, offered my a beverage and to hold my bags while waiting. Once the room was finished, I got my keys and headed up. I thought there was a mistake cause I got a double room, however it was 100% my fault, I booked the wrong room. Since there was nothing available today, they said they would change my room tomorrow no extra fee(s) since I waited patiently for my original room. Even thought it was my fault, the staff is going to take care of me. With my niece going to college here the next couple years, I will make this hotel my place to stay when I visit. Oh, and the art work is phenomenal.