I cannot believe the good fortune I had landing on this place. And by landing - I mean that quite literally! We immigrated from the US to Canada and landed around noon and went straight to our then empty apartment. Not sure whether we should sleep in a hotel that day, we tried our luck by going unannounced into Brooklyn Furniture at 3PM. Three hours later our apartment already had a fantastic sofa-bed and a gorgeous round table with 6 (!!) classy chairs.
Louis and his wife (the owners) were so generous and accommodating, and the fast response time from the movers who carried our purchases that same day was purely due to the owners' request. Not only that, I had some credit card trouble at the time (my American bank thought the charge was fraud), so the owners just let us pay half and trusted us to come back three days later to pay the rest, without us leaving any deposit or documents of any sort at their disposal. Talk about generosity!
This is a true mom and pop furniture shop in the best sense of the word. Louis/Susan, if you're reading this - Thank you so much for making our move to Toronto so easy.