Wanted to like this place but unfortunately the branding and the deserts could not make up for mediocre food and poor service. Have been there twice as we thought we had just hit a bad night the first time but our second visit confirmed that they just don't quite have it all together. Everyone is nice but how many times do you want to hear apologies for slow service (we counted at least 8 not to mention the apologies we overheard being given to the other tables). The food was ok - we had chili, fish and chips, chicken fingers and a Cobb salad - but not even good enough to want to finish. We even decided to skip desert, which is their speciality, because we just wanted to get out.