Poor service. I had a scheduled eyebrow wax appointment. While I was waiting, I assume the manager walked over and did not say a word to me or see if I needed any help. After waiting for about 30mins, someone finally came up to me to offer me help. I was told they called to inform me that my appointment needed to be rescheduled because technician would not be in. They have 2 numbers for me, no message at all. No apologies were offered. I will not be back at this Ulta.