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  • Usually I don't put much weight into other's reviews that knock the service at any establishment. Usually my own experience differs vastly from those who knock the service so nonetheless I decided to give this place a chance since it's down the street from my house. Went there 2 weeks ago with 3 other people and we had to seat ourselves. After seating ourselves in a very visible booth directly in front of the sushi bar, we had to wait over 30 minutes for the staff to "greet" us and take our drink orders. Not exactly good service. The food was good and I chalked it up to a bad night for the wait staff. With the food being pretty good, my favorite place to get authentic cold noodles, so I figured I'd try it again the following week... BIG mistake! We were seated this time upon arrival, but that was the only positive. Again we waited 40 minutes for anyone to even make eye contact let alone take our drink orders. Keep in mind both times I've went there it was only half full at best, so in no way was the staff too busy to notice. Throughout the entire evening.. And I mean 2.5 hours!!! We had to tell the waitress what we wanted and if we wanted more water, sake, sushi, dessert, etc. Not once did she ask us for anything! By the way, don't even try to exchange your Yelp voucher.. She looked like she'd never seen it before and only took $10 off.. Which is what I paid.. And me trying to explain to her that it should be $20 off added about 20 minutes to already the longest trip to a sushi bar that I've ever had. Food-wise I'd give this joint a 4, the food isn't the issue. But the service is an absolute joke and I'll never go back. This is the only place that I've experienced service so bad that I'd never go back! Besides, Hiro Sushi is right down the street and the service is 1000x better! Sorry for the long review, but I guarantee I just saved you some time and the longest, most ridiculous sushi experience you've ever had if you were thinking of trying this place out!
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