First I'm going to complain. When I moved in, the office ladies were very helpful! The manager Dina was great until she got replaced with the new manager that is here now. She doesn't even come out of her office! Youlanda S. is the only representative in the front office that actually cares about her employees. The others are rude and apparently do not care for the people living here. I try calling the office whenever I need maintence and NO ONE answers the phone. I've tried calling at least 15 different times, and no one picks up. I've put in work orders that were supposed to be submitted. I was even told a time frame that they would have someone come to my apt and no one showed up. The stuff in the apartment is cheap! I've had the laundry door and pantry door fall on me over 3 times now. I've also has stuff stolen from my patio...I even caught a male (stranger) standing on my patio looking around when I was home by myself. I called Gilbert PD and when I spoke with the new manager she advised me to "take a picture" of the thief...are you joking? The good things about this place is the rent is cheap for the area that it's in. I've been here 3 years now and my rent has never been raised. Also, the maintence staff are great! They leave this complex looking spectacular and are always willing to help when needed!