rev:text
| - On the advice of a friend we contacted Truly Nolan Pest Control. I did not compare prices before contacting the firm, though it seems they are reasonable in their price structure. The switchboard put me in touch with the Tempe office. Tim Hatting, Service Coordinator, came out to inspect the job. Later Marty Reams, Pest Control Technician, came out for the service.
On the upside: "Best spray man in the valley" - Marty Reams provided great service. He was very knowledgeable, almost at one with the critters. I half expected him to pull out a flute a la the Pied Piper. Marty sprayed everywhere - inside, outside, even the young trees in the front yard. He was in no hurry. It seemed like different areas received different kinds of treatments. Definitely NOT a "mow, blow and go" kind of worker.
Another great thing about Marty - he's kind and humble. He doesn't judge your house or you, he just gets the job done.
On the downside: As some Yelpers have pointed out, there's a lot of suggested sales that go on. Truly Nolan offers many services and they certainly encourage cross pollination. They want you as a regular customer and will promote packages where they come out more than once a year for regularly scheduled service. (However if you suddenly find critters they will come out ahead of time as part of the service agreement.)
In summary: Marty Reams does great work. It's the boots on the ground that deliver management's vision, and he definitely delivers. Do I need the regular service? I am not sure. My plan is to stick it out for a year or so before evaluating again. Right now, I am very pleased.
|