I went in Treadquarters Pineville 3 weeks ago to get a patch on my tire. Today I was washing my car I noticed a big scratch on my wheel that went the entire way around. In the past I worked at a custom wheel and tire shop and know that the only thing that will cause this type of damage is if the technician does not pull the wheel weight off the wheel when he dismounts or installs the tire after a repair. Now everybody makes mistakes but back at the tire shop I worked at if the technician made a mistake and caused any kind of damage he would inform the customer. This was not the case at Tread Quarters Pineville. When I went back to Treadquarters to show them the damage, the same young man as mentioned in "(Aaren H)" negative review told me that there is no way that this was the cause of the damage and that I probably curbed my wheel. Are you freaking kidding me??? It seemed as though he took it personally and then told me that he will file a claim. (In which I still have not heard from the company) I will also make note that he told me that this damage does not affect his hourly pay or anything at the shop. I have never dealt with such poor management in my life. This sort of treatment is inexcusable and I have no problem letting everyone I know the the poor treatment I received at Treadquarters in Pineville.