Made a reservation on Priceline for 5pm. However, agency closes @5pm & evidently lets customers make reservations after hours without warning. When we arrived, the building was locked. A lady standing outside stated she was an employee and told us to go to the Airport location. Per Google maps, the airport location closes @5pm also, making her recommendation moot. Another employee came out and stated that the airport location won't respect the reserved rate either, nor will the reserved rate be respected should we come back tomorrow morning. There was no response and no voicemail at either number provided on the agency website. It's 115F and we were stuck outside the building, attempting to make a reservation with a different agency, during the hottest part of the day. There is a circle of hell reserved just for you