The people here don't speak English fluently, and I had a very difficult time ordering a plain cheesesteak with cheddar sauce. Ultimately, it came out with the wrong cheese. With some effort, I managed to get it corrected. -1 star.
A "large" cheesesteak, fries, and a drink cost me a little over $13... Pretty steep for a meal in the mall food court, but the portion size is my primary complaint. For that price, you'd expect a plentiful helping of steak... In truth, the total amount of steak was about equivalent to a regular hotdog - no joke. I would have been embarrassed to even serve that as a sandwich - much less a $13 dollar sandwich. -2 stars for measly portions at premium prices.
I wish I would have went to the Chick-fil-a next door. I won't be eating here again.