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  • I have used this drycleaner on and off for several years, but after today, never again. I dropped off a comforter to be cleaned a few weeks ago. The woman helping me said that I could get a discount from a coupon received at Fry's. Today I went to pick up the comforter and was told by the girl at the counter that I could not use the coupon because I did not present it when dropping off. I replied that I was told about the coupon when dropping off, as I would not otherwise even be aware of the discount opportunity. The owner was at the counter as well and told me that it was not possible that I was told to bring the coupon. I said, it was true. She said that the writing was that of her manager and she would never tell me to bring the coupon when picking up. but that she would give me the discount even though it "messes up her bookkeeping." At that point, I was so offended by being accused of being untruthful, that I told the girl I didn't want the discount. She rang me up without it. I have never received such treatment by an owner of a business and will never go back.
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