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  • I was happy until I went to this TGI Friday's for happy our and ruined my mood. Let me first tell you that TGIF is one of my favorite chain restaurants, I usually go to the one at the Orleans casino but this time there was some kind of event going on and they were real busy, I had set my heart on the steak and lobster so I decided to take the trip all the way across town to the sun coast. When I got there the place was almost empty and honestly I was happy it was since I was starving. The hostess offered us to sit at the bar area so I we take advantage of the happy hour which we agreed.... and happiness was over. We waited for a long time to order our drinks, we waited a lot time to order our appetizers then we waited a long time to order our entrees and having worked in the service industry I'm the first one to stand in defense of the help. I understand that many things can happen that affects good service, problems at home, bad management, crew under staffed, super busy, but when it happens to me that's when understanding stops, specially when the place is this dead, I could find no excuse for him but that we didn't fit the waiter's ideal tipping customer's profile? By this time I was willing to ignore the waiters sad service during happy hour, get my own beers at the bar and concentrate on my much anticipated steak and lobster. Short version .....WTF!
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