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| - We have been here numerous times and always labeled it as one of our "favorites," however after tonight it was rather embarrassing taking our family here.
To start, it was our dad's retirement and there was a group of 9 of us. We had reservations and they sat us on time which was great, however the service goes down from there. We waited over 20 minutes for our server to come back once he took all the drink orders and we were missing margaritas. When we mentioned it it took maybe 10 min or so for the missing one to come to the table. No one came by to refill our ice tea or lemonade either. And it was impossible even ordering another beverage once ours ran out because we barely saw our server. I like how everyone works as a team, clearing plates/serving the food but it was just a complete mess. Two of the orders were messed up, the "Christmas" enchilada style came as a burrito and then the bowl came as a burrito. When we told the server, they brought us the side of the enchilada sauce? Like didn't offer to warm it up or melt the cheese on the enchilada like we ordered but just literally brought a bowl of sauce. We never got the bowl fixed, just picked it out of the tortilla because we didn't want to have to wait on that... again. We spent over $180 and just the fact we had to hunt people down for everything i.e. to go boxes, weren't offered drink refills, can we order another drink, this order is wrong and so on it was just an embarrassment that we wanted to come here to bad and this is what they had to show. The retiree did like his fish tacos tho, but that's about it.
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