RUN away!! I went in today to get some information and pricing for a memorial service I am planning for my father. The outside of the building is old and looks run down.
When I opened the door, I could immediately hear two employees talking loudly to each other. An older woman with an accent saw me come in but did not stop talking with the other employee to greet me. The other employee was apparently leaving for the day as the older woman said "I'm stuck here for a couple more hours unfortunately."
I've been waiting unacknowledged for almost 10 minutes now. There also was another customer in a room off to the side waiting for the woman's help. Finally, the woman comes out of her office and tells me "I'm gonna be a while" and walks away. No "hi", "I'll be with you soon", no sort of greeting at all. I was completely in shock for being spoken to like that especially in a funeral home. I turned around and walked out.
I would never recommend this place to anyone. I never received any of the information that I went in for. I wouldn't have paid them a dime for anything after being treated like that.
The woman working there needs some serious lessons in customer service and compassion if she's going to be in that line of work. Or better yet, just retire as she seems to hate her job anyway. I wish I could leave ZERO stars!!