I am so upset right now that I can barely write this.
Being a loyal customer since day one and recommending Amena to both family and friends I thought my business meant something to the owner. I, at the very least, thought that my loyalty would buy me honesty. I was wrong.
A couple of hours ago I went into Amena to get some tabbouleh. Rosie prepared it. When I got home and tasted it, it was FANTASTIC!!! It was so good that I decided to go back and get another batch.
The owner was there and when I told him how good that Rosie made it, he told me that everyone makes it exactly the same. I replied that it was not exactly true. I've had it many times when it had way to much lemon, to little of this or to much of that. However, Rosie's was perfect and I asked him to please let her make it for me. He agreed. I went around the corner to see it being made and to my disappointment and surprise, he was making it. I told him that I wanted to try it before I paid $12.00 for a large. Sure enough it was loaded with lemon and I told him so. He said he'd retry. Second attempt; just as bad.
He justified his lie by saying that Rosie was preparing another customer's dinner. I informed him that since I made a special trip to get more of Rosie's tabbouleh I would have been more than happy to wait for her to finish with her customers.
Let's break this down. Over arrogance and dishonesty the owner lost a loyal customer that has been patronizing and recommending Amena to many, many people since literally day one. That's the definition of stupidity. I'm also posting this on Yelp and any other review sites that I can.
I'll now give all of my business to Afandi on West Charleston. It's closer to my house anyway.