I was a little nervous about the teeth whitening process due to the sensitivity I've experienced in the past with pretty much any method. Annie explained to me over the phone how everything worked and did so as well when she was doing everything. She was very attentive to me and made sure I was comfortable. It was a quick process and I saw results instantly. She informed me of what foods and drinks to stay away from to insure my best results. I would recommend anyone to her, it was a great first experience. Thank you Annie!