The manager was incredibly kind. There was an issue with a coupon, and doing what good managers do, he honored the deal. In fact, he went above and beyond. I appreciate it because it was the hottest day of the year so far, and I really needed ice cream. It's summer after all.
The prices are a little steep, but that's why I had a coupon. There is a vast array of flavors available. You probably should order one of the $8 predetermined mixes to get your money's worth if you are cool with the flavors... cookie butter was stupid good. Taro blew my mind.
In the end, it's a fun experience. The space is nice. The ice cream is delicious. The staff is kind. Go!