Disappointed. :(
This has been my favorite car wash. I've been going here for 7 years. No, they do not know me, but the service and quality have been good and consistent. I go out if my way to go here. About 15 miles out if my way, each way.
The problem?
First... I always got the platinum car wash for $27 (it used to be $25). Today the same services cost me $31.
Second... They were severely understaffed. I was informed after going through the wash that they were running behind. It took 44 minutes in total for a services that usually takes about 25 minutes.
If you are that understaffed let people know before they pay for the service. When you increase your prices by 15% in my case, you are raising the bar. You missed it!!!
Sorry... I won't be back. There is a full-service car wash much closer to where I live. It's no longer worth it to go out if my way to use this facility.