I'm actually on my way to vacation but this second part was unnecessary! Went by here on the way home one afternoon and got an order of French toast sticks and popcorn chicken , when enroute home Discovered the popcorn chicken was very hard I called back and spoke with the manager DeErica and she was very nice and said that she would replace everything even though it was just the chicken that was hard when I came back a couple days later to get my replacement as DeErica said she would put my name in the book for the other managers the manager that was on duty CHRISTINA was very RUDE she said that without a receipt she couldn't give me anything was trying to talk over me and everything and that the DeErica should not have done it that way and of course that triggered me to be rude and I was like you need to get with the Your co workers she was the one that told me to come back here and that my name will be in a notebook , well what do you want I want what she told me she would replace she said after I told her I wantHer name she then said well would you like a combo instead I told her no I want to replace what the manager before said she would replace I don't want anything extra from you I just want what I said I originally got she was very nasty !!! Christina was her name