I will never go to a different company for anything relating to my tires/wheels. I have been to several locations and each place has been overwhelmingly inviting, friendly and cordial. I have never had a bad experience and I am very picky when it comes to customer service. You wouldn't expect a garage full of young dudes to be so polite and nice but every location is full of them and it's a pleasure to deal with them. They never try to scam you, they always show you exactly what's going on, they fix flats for free (make sure you tip like a decent human!) and they try to save you money and give you options on different tires/wheels. Great great company.