I absolutely LOVE this store! I don't even live in Cleveland, but I'm such a fan of this store that it makes the "to do" list every time I'm in town. Every time I've been in, I've come out with some new, fantastic piece of clothing, pair of shoes, or item for the house. I've noticed other reviewers complaining about both the prices and the service. First of all, it's a boutique... If you're going to shop in a boutique instead of going to some chain clothing store, you're going to pay more... that's just the way it is! It seems worth it to me to pay a little more to have something that is not a dime a dozen, is well made and is perhaps supporting a local designer/artist! I have also only had fantastic service in there. I've found everybody to be very helpful and knowledgeable! I couldn't recommend this place more.