I visited a few weeks ago for some highlights, I had called before and asked the price and told $65 which was great. I was scheduled with Elisa who once I arrived I found out was not there so I sat down with Frank. He did a great job, talked to me before about what I wanted and did a great job. He did seem really nervous which made me nervous but in the end I would totally see him again.
My biggest issue came when it came time to pay I was told my total was $95. Apparently there is a $30 additional charge because he blew my hair dry and flat ironed it. Personally I would have really liked to have known I was going to be charge 50% of the cost of the highlights for a blow dry and style. For one I would have opted for him to curl my hair or I would have ended what was already a very long appointment and done it myself. Certainly if I'm going be charged for it I should know in advance. At the very least I should have been told when I called and made the appointment and asked about pricing. It ended up not being a huge deal since I had a coupon from their Facebook page, but it did leave a bad taste in my mouth.
All in all I think I'll go back and see Frank he did do a great job but I'm going to be more specific when I ask questions about pricing in the future.