Tide was great until a few months ago & then their customer service really changed for the worse. The last 2 orders were not delivered on time & after speaking to the new manager, his attitude was he really didn't care. In fact all he could brag about was how he had increased the business since he was hired & that he didn't need my business. I'm done with Tide & will return to my old cleaners across the street, since my business is not important or valued by management.