Joel is great!! He got to my house about 15 minutes after I called him. My compressors were shot, and he advised me to get a new unit, because mine was already about ten years old, and would just continue to break. (It needed a $700 repair last year.) He installed a new unit the next day for $6,300. By time I got home from work, my house was cool again. In less than 24 hours my problem was solved :) He was very friendly and professional, and worked with me to get me financed, because this was a very sudden and unexpected expense. I have friends who have paid much more, and who have not gotten very good service for their money. I'm really glad I went with Joel instead of one of the bigger companies, because the bigger companies tend to overcharge.