The staff is nice, but from the moment I walk in, I sense tension and nobody smiles like they used to.
Nobody wants to wait in long lines. Wish I could use the atm or phone deposit but company I work for does not have available. ; (
They reduced staff to 2 tellers, but I counted 4 people to sell you stuff. As a business person, I just want to make Company deposit and get out. The business line was also removed. Going to make a BofA deposit is the worst part of my day and wastes so much of my time.
Come on guys let's fix the issues and build the branch to the way it used to be where everyone smiled and looked like they enjoyed their job.
I sure hope this is not a B of A trend or maybe they are just phasing out the branch.