It was my first time visiting for a horrible cough & nasal/chest congestion. I was helped by Jae & Kai who were wonderful, and walked me through all of the forms that needed to be filled out. I waited about 15 mins after completion of the forms before I was called to the back. Shortly after being roomed, Dr. Christiansen saw me. He was quick and efficient. He provided me with information regarding my diagnosis & how to care for it at home. Luckily, it wasn't anything serious! I'm super appreciative of the quality service I experienced!