Thanks to Snomageddon 2010, I had to pay a visit to a body shop to fix a dented front bumper and fender after crashing into a guard rail on Mt. Washington. I now know why there are always two listings for Pon's. Downstairs is the mechanic and upstairs is the body shop, they're two different businesses but I guess the owners are brothers or something along those lines.
As with the auto shop, I didn't need to schedule an appointment, called and they told me to come in anytime (I guess with the snow storm a lot of their appointments got cancelled) Turned my car in on Tuesday, got it back same week Thursday with a brand new fender, headlight and a fixed up shiny front bumper. The price was more than reasonable and I'm happy to find a place where I can take my car, get outstanding service and not worry about being charged extra.