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  • I have been going to this store for a number of years due to it's convenient location. However, the service has always been poor and has gotten worse. No one in the pharmacy department has any idea when prescriptions are ready; where they are located; or can provide any other information. I called in a prescription and was told it would be ready on the following day. Then I received a call indicating they were checking on insurance. When I called back I was told that the prescription was at the Bloomington Road store, even though I had called the prescription into this store, and no one could explain why that had happened. On most occasions when I have been there, the lines are ridiculous and people are often told that the prescriptions are not ready, or they don't have the medication. I think the staff is extremely overworked. I have talked to their corporate office about it who assured me they were concerned about it, but obviously they are not. I would strongly recommend that you go to other Walgreens locations.
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