About: http://data.yelp.com/Review/id/B0TZTwG8QV4138iRzi4PIg

Facets (new session)
Description
Metadata
Settings
- owl:sameAs
- Inference Rule:

About: http://data.yelp.com/Review/id/B0TZTwG8QV4138iRzi4PIg Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2015-12-11 00:00:00 (xsd:dateTime)
itemReviewed	Thai Chili
http://www.openvoc.eu/poi#funnyReviews	1 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	5 (xsd:int)
rev:text	The worst customer service I've ever received! First off, I would like to say that my family and I have loved Thai Chili ever since they first opened. Their food has always been excellent and their customer service has always been fantastic. Whenever we have had the opportunity, we have recommended them to tons of friends in the area and we have always chosen Thai Chili as the place we celebrate birthdays or other important occasions. With that said, my most recent experience with Thai Chili was nothing short of a nightmare. My daughter had just had a baby a few days back and I decided to pick up dinner for her and her husband. I placed an $85 order over the phone for pickup. The terrible customer service started immediately with this phone call. The woman taking my order kept interrupting me mid order and yelling at someone else in the background. She would then come back on the line and rudely say "can you repeat what you said" This happened 3 different times. She said I could come pick my order up in 20 minutes. I sent my son to pick up the order and he ended up having to wait an additional 30 minutes once he got there. After receiving our food my son realized that the two Thai iced coffees we had ordered had been accidentally made as Thai iced teas. He went back in to the restaurant to get the correct drinks and the woman behind the counter ( the same woman I placed the order with) acted extremely annoyed and was hesitant to even give him the right drinks. My son said she was very rude and made him feel as if he were lying about what drinks we had originally ordered. Once he brought our food home, I realized that two of the five dishes we had ordered were missing. I called the restaurant and the same woman answered. When I told her that a part of our order was missing she sighed with annoyance and proceeded to tell me that it was impossible and that my son or I must have misplaced the food! I was in complete shock. I told her I had no idea why she would say something like that and we did not misplace anything. She then continued to argue with me that she packed the order herself and my son must have lost our food. I told her once again that what she was accusing us of was impossible and that I would like to pick up the rest of my order. The woman then said, " You know what?! I will make the food and deliver it to your house myself just to make sure you don't call and complain again" I was in complete shock at how rude and unprofessional she was at handling something that was their own mistake. I took what food we had initially gotten to my daughters house and my son waited at home for the rest of the order to be delivered. 30 minutes later I received a phone call from my son saying that THE SAME WOMAN was at our front door refusing to give him the order because "he would lose it again" and insisted on talking to me. He gave her the phone and she said "where are you?? Why aren't you at your house??" I told her it was none her business where I was and to give my son the rest of the order. I told her how rude and unprofessional she had made our entire experience and I was so disappointed that I would not be returning to Thai Chili again. She responded with "that's too bad" I asked for her name and she said her name was Sharon and she was the manager. It is so unfortunate that such a great local establishment is being ran into the ground by such a terrible person. It has been so great having this restaurant in our area and I am so sad that this woman has ruined that. All the workers at Thai Chili have been so so so great with customer service in the past and this experience was totally the opposite. After talking with friends that live in the area, I found out that they too have had terrible run ins with this woman and are also no longer going to Thai Chili. I am so disappointed and I hope that the right people see this review and realize what kind of person is running their business.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Ruth

Faceted Search & Find service v1.16.115 as of Sep 26 2023

Alternative Linked Data Documents: ODE Content Formats:

RDF

ODATA

Microdata

About

OpenLink Virtuoso version 07.20.3238 as of Sep 26 2023, on Linux (x86_64-generic_glibc25-linux-gnu), Single-Server Edition (252 GB total memory, 121 GB memory in use)
Data on this page belongs to its respective rights holders.
Virtuoso Faceted Browser Copyright © 2009-2026 OpenLink Software