I didn't have a good experience here, although my Daughter suggest we try Freddies, cause she had eaten at the Gilbert location and said it was so good. This one by the Chandler Mall had cold fries, and since I was in a hurry I didn't ask for new one's, We also ordered Chicago Style Hotdogs and a Steak burger, well the Chicago Hotdog wasn't Chicago at all, I'm from Southwest MI just across the Lake from Chicago and know that even the Hotdog they used here wasn't the ones they use and the toppings were not authentic either. My malt didn't taste like it had any malt in it. The malt taste like a very chocolatly frosty from Wendys! Oh! I think the bun on the hotdog was to be toasted and buttery but since they used regular pickle relish it soaked the bread and was soggy. My Husband said the steak burger was way too thin to taste. I don't think I'll be back. I will however go and try out their sundae's maybe. They looked pretty good.