I have tried contacting this company three times for cleaning. The first time, I got a response saying they were booked through the New Year. This was around Thanksgiving. The second time was around March. I called and left a message and received ZERO response. Because their reviews have been good overall, I tried ONE more time this past Friday. I left a detailed message. I waited all day Monday. Nothing. I called this morning (Tuesday) and Nancy answered. She claimed she had no voice mail and that she had no availability this week. I call BS on the voice mail. I can excuse it once, but not TWICE (what happened in March?). I will be using a different company.