It took like 20 minutes to get water and 30 minutes to get one beer and 10 more minutes for my boyfriend to get his beer. Food was faster but not that great. I can tell this is the type of place that looks cool and intriguing so everyone wants to try it but then regrets that decisions about halfway into the meal and will never return. They are lucky they are in the middle of foot traffic to be able to lure curious people in with an attitude of "who cares if they ever come back".