Worst experience. First session produced the worst photos so we had to schedule another session. It took over two hours to get through the process because they were "short handed". Another mother was there 3 hours. That is rude and ridiculous. Apparently this place assumes we do not live busy lives and can wait on them. If your child brings other outfits they put them back in the waiting area to funnel others through even if your appointment time was first. If they are giving them "time to change" let me clue you in, it doesn't take an hour to change. This is not a more efficient process and will only serve to annoy everyone. You reserve a time that should be your time. You should allow enough time to get through one person before moving on to another! Will be placing a call to our school district. Time to review who we contract with.